What customers say about us
(4.8 of 5)
- 9676 Reviews
Most Recent Reviews
(4.8 of 5)
- 9676 Reviews
April 18, 2024
JAY
5/
5stars
Fantastic couple run this facility and make the experience very easy
Also storage king is very affordable
Thank you
Source:
Trustpilot
April 18, 2024
Carly
5/
5stars
The customer experience at Storage King Fyshwick could not be better. The people who work there are extremely friendly and responsive. If I missed their call, they would follow up immediately with a text message so that questions could be answered quickly. They made the storage service extremely easy to understand and use. Every time I visited the office to purchase boxes, someone from the office would carry the boxes out and put them in my car. The staff were consistently friendly, no matter who I interacted with. They even welcomed me and my dog in for a visit of the storage space before I moved in.
Source:
Trustpilot
April 18, 2024
peter h
5/
5stars
The staff were very helpful when circumstances changed.
Source:
Trustpilot
April 18, 2024
Michael
5/
5stars
Firstly your staff at Dromana.
Both Mike and George could not help us enough to open a storage unit and answer and assist us in all aspects.
They were exceptional.
The unit was presented clean and easy to access.
Source:
Trustpilot
April 18, 2024
Hardy
5/
5stars
All staff are friendly and efficient. Great service.
Source:
Trustpilot
April 18, 2024
Daniel
5/
5stars
Opening and closing accounts was super easy and each time the staff member was very helpful and friendly. Would use again if/when needed
Source:
Trustpilot
April 18, 2024
Sue L
5/
5stars
This s the first time I’ve needed a storage facility and Storage King Woonona have been brilliant . The facility is so easy to park, use, cery clean, new, and staff are super helpful. Highly recommend !
Source:
Google
April 18, 2024
Fiona E
5/
5stars
Fantastic storage facility with many different sized units to suit your needs. Staff are knowledgeable & very pleasant to deal with. Extras like cardboard boxes, bubble wrap etc are available. Easy access all day & into the evening. Would definitely use them again.
Source:
Google
April 17, 2024
Rosali S
5/
5stars
With my experience and would like to thank you to your service, helpful and friendly to ensure we have support and comfortable to use the storage. Plus is very helpful to provide us with complementary to use the van for our moving out. Appreciated
Source:
Google
Responded on April 17, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bentley Management
April 17, 2024
Red
5/
5stars
Great space Great location with excellent staff. The staff are really friendly and extremely helpful. Would Highly recommend this place for all your storage needs.
Source:
Google
Responded on April 17, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Bulimba Management
April 17, 2024
Anna S
5/
5stars
Amazing customer service. Highly recommended. I’m very happy and satisfied with the stuff members.
Source:
Google
Responded on April 17, 2024
Thanks for the great review, Anna. It is a pleasure to be of service.
Storage King Ellenbrook Management
April 17, 2024
Inderbir S
5/
5stars
The staff has been very helpful and I got good discount as mentioned for first 2 months
Source:
Google
Responded on April 17, 2024
Hello Inderbir, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Tingalpa Management
April 17, 2024
Boyd, R
5/
5stars
Brian the Manager couldn't do enough for me as he took me on a Tour of their great facilities.
On arrival day with my classic vehicle I was again treated the way that a Customer should be (I have had an extremely bad experience with another nearby Storage Facility ( Wilson Storage in Caroline Springs).
Keep up the great work Brian,(You make good coffee).
Thanks
Rod Boyd
Source:
Trustpilot
Responded on April 17, 2024
Hello Rod, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Australia Management
April 17, 2024
Sarah
5/
5stars
Very friendly and helpful
Source:
Trustpilot
Responded on April 17, 2024
Hi Sarah, Thank you for the positive feedback!
Storage King Australia Management
April 17, 2024
Kristel-Marie
5/
5stars
Customer service from emma and karen was fantastic. Friendly, helpful and an absolute pleasure to deal with. They are both great assets to the company. Would highly recommend without hesitation to anyone.
Pricing was very reasonable and was a bonus to have free use of the truck to move my household goods.
Source:
Trustpilot
Responded on April 17, 2024
Thanks for the great review, Kristel-Marie. It is a pleasure to be of service.
Storage King Australia Management
April 17, 2024
S K
1/
5stars
Very bad customer service experience customer representative was very rude arrogant. I don’t care attitude with not care factor and loud and rude way to avoid customer he mention his name is “Thomas “ not sure if it’s his real name or he lied. Avoid this facility and thanks for making me feel guilty for coming to your facility.
Source:
Google
Responded on April 17, 2024
We're sorry to hear about your negative experience with Storage King. This is not the level of customer service we strive to provide. We appreciate your feedback and will address this issue internally. Please reach out if you'd like to discuss this further. Thank you for bringing this to our attention.
Storage King Marsden Park Management
April 17, 2024
customer
5/
5stars
It have been very easy - thanks
Source:
Trustpilot
Responded on April 17, 2024
Thank you for the great review!
Storage King New Zealand Management
April 17, 2024
Mera M
5/
5stars
The service and assistance at Storage King Hamilton Central is terrific. My mothers household items were in storage for 3 years, and the staff were very obliging and helpful in the long legal period following her death. They communicated well and made the process a lot easier. When we were finally able to legally access her unit the items were in very good condition. The staff ( Shane, Mohan and "Shan") continue to be outstanding in providing information and assistance in clearing the unit - greatly appreciated when you live in a different city. Highly recommended facility and customer service.
Source:
Trustpilot
Responded on April 17, 2024
Hello Mera, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King New Zealand Management
April 17, 2024
Tom P
5/
5stars
The lady that served us I apologise for not remembering her name but everything was explained perfectly from the moment we walked in , her professionalism and great service was unquestionable and people could learn a lot about how to talk and deal with customers . Thankyou so much awsome experience .
Source:
Google
Responded on April 17, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cockburn Central Management
April 17, 2024
Noel H
5/
5stars
Responded on April 17, 2024
Hi Noel, Thank you!
Storage King Epping Management
April 17, 2024
Maria A
2/
5stars
I've given 2 stars due to the lady in the service centre trying to help me otherwise I would give 0 stars. To have the manager of one of their locations assume that I don't have money to pay for storage after the first month was horrible. Despite my situation I work/study and am a mother.
I never said I couldn't pay nor did I give any reason to suggest I couldn't. I have a great storage history with kennards storage.
I wanted assistance with storage and for your company to assist in getting quotes for packing and removal. To be told seek assistance because we have had clients previously who have done that and others who can't pay after the first month.
I have my receipts thank you from previous storage and bookings. I find it shameful for your store manager to assume that I can't pay.
I deserve an apology and you should rethink about how you treat people. You asked what my situation was I explained a little not in detail and you turn around and day those things. You didn't ask if I worked or anything not that that is any of your business.
Source:
Google
April 16, 2024
Jaehan
5/
5stars
Excellent service. Friendly staff. Prompt initial response and great communication during induction into the storage. Met my storage needs in a timely, affordable manner.
Many thanks to Gina for her excellent customer service.
Source:
Trustpilot
Responded on April 17, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King New Zealand Management
April 16, 2024
John
5/
5stars
Incredibly helpful staff and clean, tidy units
Source:
Trustpilot
Responded on April 17, 2024
Hi John, Thank you for the positive feedback!
Storage King New Zealand Management
April 16, 2024
Majella O
5/
5stars
Izzy from Coburg was so helpful as I was doing the setup remotely on behalf of a family member. Automated access is fantastic and the facility was clean with great access. Highly recommend.
Source:
Google
Responded on April 17, 2024
Hello Majella, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Coburg North Management
April 16, 2024
Fran B
5/
5stars
Staff are always friendly and helpful
Source:
Google
Responded on April 17, 2024
Hi Fran, Thank you for the great review!
Storage King Morisset Management
April 16, 2024
Jordan M
5/
5stars
Responded on April 17, 2024
Hi Jordan, Thank you!
Storage King Blacktown Management