What customers say about us
(4.8 of 5)
- 9669 Reviews
Most Recent Reviews
(4.8 of 5)
- 9669 Reviews
April 17, 2024
Boyd, R
5/
5stars
Brian the Manager couldn't do enough for me as he took me on a Tour of their great facilities.
On arrival day with my classic vehicle I was again treated the way that a Customer should be (I have had an extremely bad experience with another nearby Storage Facility ( Wilson Storage in Caroline Springs).
Keep up the great work Brian,(You make good coffee).
Thanks
Rod Boyd
Source:
Trustpilot
April 17, 2024
Kristel-Marie
5/
5stars
Customer service from emma and karen was fantastic. Friendly, helpful and an absolute pleasure to deal with. They are both great assets to the company. Would highly recommend without hesitation to anyone.
Pricing was very reasonable and was a bonus to have free use of the truck to move my household goods.
Source:
Trustpilot
April 17, 2024
Daniel
5/
5stars
Friendly , hardworking staff that go ,above and beyond to make sure my storage needs are met.
Source:
Trustpilot
April 17, 2024
Chris
5/
5stars
The team at North Wyong, Chris and colleagues were amazing and offered information and assistance. Came up with an ideal solution for our situation. Thanks Guys
Source:
Trustpilot
April 17, 2024
Thatcher
4/
5stars
Good service helpful staff easy to do
only negative was i looked on website and the units displayed were not all available at hoppers crossing. just not clear enough on website
Source:
Trustpilot
April 17, 2024
John
5/
5stars
Friendly, efficient staff, good price, great floor layout
Source:
Trustpilot
April 17, 2024
Anke G
5/
5stars
Good communication with management sk Ingleburn.all worked out.ground level.
Source:
Trustpilot
April 17, 2024
Ronald B
5/
5stars
Very reliable storage solution. Great customer service. The storage facility is very neat and clean as well.
Source:
Trustpilot
April 17, 2024
S K
1/
5stars
Very bad customer service experience customer representative was very rude arrogant. I don’t care attitude with not care factor and loud and rude way to avoid customer he mention his name is “Thomas “ not sure if it’s his real name or he lied. Avoid this facility and thanks for making me feel guilty for coming to your facility.
Source:
Google
April 17, 2024
Mera M
5/
5stars
The service and assistance at Storage King Hamilton Central is terrific. My mothers household items were in storage for 3 years, and the staff were very obliging and helpful in the long legal period following her death. They communicated well and made the process a lot easier. When we were finally able to legally access her unit the items were in very good condition. The staff ( Shane, Mohan and "Shan") continue to be outstanding in providing information and assistance in clearing the unit - greatly appreciated when you live in a different city. Highly recommended facility and customer service.
Source:
Trustpilot
April 17, 2024
Tom P
5/
5stars
The lady that served us I apologise for not remembering her name but everything was explained perfectly from the moment we walked in , her professionalism and great service was unquestionable and people could learn a lot about how to talk and deal with customers . Thankyou so much awsome experience .
Source:
Google
April 17, 2024
Maria A
2/
5stars
I've given 2 stars due to the lady in the service centre trying to help me otherwise I would give 0 stars. To have the manager of one of their locations assume that I don't have money to pay for storage after the first month was horrible. Despite my situation I work/study and am a mother.
I never said I couldn't pay nor did I give any reason to suggest I couldn't. I have a great storage history with kennards storage.
I wanted assistance with storage and for your company to assist in getting quotes for packing and removal. To be told seek assistance because we have had clients previously who have done that and others who can't pay after the first month.
I have my receipts thank you from previous storage and bookings. I find it shameful for your store manager to assume that I can't pay.
I deserve an apology and you should rethink about how you treat people. You asked what my situation was I explained a little not in detail and you turn around and day those things. You didn't ask if I worked or anything not that that is any of your business.
Source:
Google
April 17, 2024
Red
5/
5stars
Great space Great location with excellent staff. The staff are really friendly and extremely helpful. Would Highly recommend this place for all your storage needs.
Source:
Google
April 17, 2024
Anna S
5/
5stars
Amazing customer service. Highly recommended. I’m very happy and satisfied with the stuff members.
Source:
Google
April 17, 2024
Inderbir S
5/
5stars
The staff has been very helpful and I got good discount as mentioned for first 2 months
Source:
Google
April 16, 2024
Jaehan
5/
5stars
Excellent service. Friendly staff. Prompt initial response and great communication during induction into the storage. Met my storage needs in a timely, affordable manner.
Many thanks to Gina for her excellent customer service.
Source:
Trustpilot
April 16, 2024
Majella O
5/
5stars
Izzy from Coburg was so helpful as I was doing the setup remotely on behalf of a family member. Automated access is fantastic and the facility was clean with great access. Highly recommend.
Source:
Google
April 15, 2024
Crystal C
5/
5stars
Thank you to Holly and Leanne at SK Yarrabilba for all their help and support during our move. From the moving boxes to the hiring of their awesome moving van. It really did make the move seem alot less chaotic. We will definitely use them for our next move☺️
Source:
Google
Responded on April 15, 2024
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Yarrabilba Management
April 15, 2024
JHY
5/
5stars
Great efficient service and friendly staff
Source:
Trustpilot
Responded on April 15, 2024
Thanks for the great review. It is a pleasure to be of service.
Storage King New Zealand Management
April 15, 2024
Craig E
5/
5stars
Very good com's,helped out as I had to store a few items for a few weeks,great to talk with the people involved with the storage not a bloody call center.
Source:
Trustpilot
April 15, 2024
Nadeia R
5/
5stars
Responded on April 16, 2024
Hi Nadeia, Thank you!
Storage King Stafford Management
April 15, 2024
OGW4RLORD
5/
5stars
The staff at the store were the best
Source:
Google
Responded on April 16, 2024
Thanks for the great review. It is a pleasure to be of service.
Storage King Goulburn Management
April 15, 2024
Michael R
5/
5stars
Great people to deal with. The spaces are good and clean. Makes storage as easy as it can be. Cheers.
Source:
Google
Responded on April 15, 2024
Thanks for the great review, Michael. It is a pleasure to be of service.
Storage King Greensborough Management
April 15, 2024
Joyce M
5/
5stars
Inez at Kingscliff was extremely friendly & helpful so easy great customer service
Thank you
Source:
Google
Responded on April 15, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Kingscliff Management